How to reset my password

If you have already registered on learnins but have forgotten your password, you can simply reset it to regain access to your account. 

Step One

Please go to https://www.learnins.org/ and click on “LOGIN”


In the next window, click on “Lost Password?” and enter your username or email address in the field. It is recommended to enter email address instead of username. 


When you click on “Search” a password reset link will be sent to your registered email account

Please also check your spam/junk folder for the email; 


In the “reset password” email, you need to click on the reset link within the next 30 minutes to be able to create a new password.  


When you click on the link, you can update your password and need to confirm it one more time. By clicking “Save changes”, you can now enter your learnins account again. Please try to choose a safe and secure password, which you can remember easily. 


Step two (if step one is unsuccessful)

if you did not receive any password reset email, please contact the learnins support team by email (support@learnins.org) or by clicking on the button "Create new support ticket" button at the top right corner.